Privacy Policy
Effective Date: September 1, 2024
At True North Psychotherapy, we respect and protect the privacy of our clients and website users. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
1. Information We Collect and Use
We may collect personal information, such as your name, email address, phone number, and other non-public details that identify you. We gather this information through various means, such as registration processes, online payments, and interactions via our website, phone, or email.
We also collect website usage data, such as IP addresses, browser types, and pages viewed, to improve our services and tailor offerings to your needs. This information helps us provide technical support, diagnose website issues, and enhance your overall experience.
2. Security and Privacy
We implement industry-standard security measures, including firewalls and encryption, to protect the confidentiality and security of your personal information. While we strive to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. Any financial data, such as credit card information, is handled securely by third-party payment providers.
3. Sharing of Information
We do not sell or rent your personal information to third parties. We may share information with trusted partners to assist in servicing your needs or comply with legal requirements. These partners are required to maintain confidentiality and are prohibited from using your data for any purpose beyond providing services to us.
If we engage in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such event.
We may also disclose personal information if we believe it’s necessary to comply with the law or protect our rights, property, or the safety of our clients.
4. Cookies and Web Beacons
We use cookies to enhance your experience on our website. Cookies help us track how users navigate our site, remember your preferences, and provide a customized experience. You can adjust your browser settings to manage cookies, but disabling them may limit your access to certain website features.
Web beacons, or invisible images, may also be used to track the effectiveness of our marketing campaigns and analyze website traffic. These beacons collect limited information, such as cookie identifiers and page view data, and are used solely for website analytics and performance improvement.
5. Accountability
If you have any concerns or questions about this Privacy Policy, please contact us at admin@truenorthpsych.ca.
6. Changes to this Policy
We reserve the right to modify this Privacy Policy at any time. In the event of significant changes, we will notify you via email or a notice on our website. Continued use of our website constitutes acceptance of any modifications to this policy.